| Shipping Method | Production Time | Shipping Time | Shipping Cost |
|---|---|---|---|
| STANDARD SHIPPING | 5 business days | 7-9 business days | US $9.99
Free Express – Domestic Order Over $95 |
| EXPRESS SHIPPING | 5 business days | 4-7 business days | US $19.00
Free Express – Domestic Order Over $95 |
Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) After the order has been paid, the warehouse needs 5-7 days to process your order. You will receive a notification once your order has been shipped.
3) In case you purchase the dog outfit. It will be made and shipped from different factory by flat shipping. As the result, it may come late in different package.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.
Shipping and Customs
We ship all over the world. Just enjoy our service, we’ll ship your orders directly to your customers wherever they are.
When will my order be processed?
All orders are handled and shipped from our international warehouses. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 5-7 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
How we send orders?
We offer up to 2 kinds of shipping methods: standard shipping, and express shipping method. 27 kinds of different carriers to meet your needs. You have the flexibility to choose the one that matches your requirements.
- For Standard Rate Shipping, we ship your package using an express mail service, this generally takes 7-12 business days to almost any country in the world.
- For Express Rate Shipping, we can ship by DHL/ FEDEX depending on the destination location. it may takes 4-7 business days.
We offer shipping insurance (for a small nominal fee) to protect your package against any loss or damage during transit, however, this is completely optional. If you purchase insurance, we are responsible for the safety of the package during transit and will provide you with associated after-sale services. If no insurance has been purchased, this will be reflected in the after-sale support.
We offer low standard shipping and free express shipping on all our products with DOMESTIC ORDERS OVER $95.
All our products are Print On Demand, which means that as soon as you place your order, we start producing your products. The production time varies based on complexity and popularity. The estimated production time is stated on the respective product.
Once the order is shipped you will get an e-mail with a tracking number. If you didn’t get the mail, please contact us. We are happy to help.
Once your order is shipped, you can track your package via our tracking page.
TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.