✴︎ Terms & Conditions

—01.03.25

1. Overview

This website flowersrainbow.com is operated by Nguyen Thi Thuy Van, a sole proprietorship business owned and operated by Nguyen Thi Thuy Van (“we”, “us”, “our”).

Nguyen Thi Thuy Van (flowersrainbow.com) offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing a product from us, you engage in our services (“Service”) and agree to be bound by these Terms & Conditions (“Terms”), including all additional policies referenced herein, such as our Privacy Policy and Refund & Returns Policy.

If you do not agree to all Terms, you may not access or use our services.


2. Nature of Our Products & Services

All products sold on Nguyen Thi Thuy Van (flowersrainbow.com) are custom made, personalized, and produced upon customer request based on the information, text, designs, or specifications provided at checkout.

Due to the customized nature of our products:

  • Orders are produced specifically for each customer
  • Products are not mass produced or pre stocked
  • Changes or cancellations may not be possible once production has begun

Customers are solely responsible for ensuring the accuracy of all personalization details prior to placing an order.


3. Eligibility & Online Store Terms

By using this site, you represent that:

  • You are at least the age of majority in your jurisdiction
  • You will not use our products or services for any unlawful or unauthorized purpose
  • You will comply with all applicable laws and regulations

Any violation of these Terms may result in immediate termination of service.


4. Order Acceptance, Pricing & Modifications

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per order, household, or customer
  • Correct pricing errors, inaccuracies, or omissions at any time

Prices are subject to change without prior notice. We shall not be liable for any modification, suspension, or discontinuation of services.


5. Accuracy of Information

Information on this site is provided for general reference only. While we strive for accuracy, we do not guarantee that all content is complete, current, or error-free.

Reliance on any information provided on this site is at your own risk.


6. Billing & Payment Information

You agree to provide accurate, complete, and current payment and account information for all purchases.

We reserve the right to cancel or limit orders that appear fraudulent, abusive, or in violation of our policies.

Payments are processed securely via third party payment providers. We do not store full payment details.


7. Returns, Refunds & Exchanges

All refunds, returns, and exchanges are governed strictly by our Refund & Returns Policy.

Customized and personalized products are non refundable unless a verified production defect or error occurs.


8. Third Party Services & Tools

We may provide access to third party tools or services that we do not control. These services are provided “as is” and “as available.”

We assume no liability arising from your use of third party services.


9. Intellectual Property

All content on this site, including text, images, designs, logos, and graphics, is the property of Nguyen Thi Thuy Van (flowersrainbow.com) or its licensors and is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.


10. User Submissions & Feedback

Any feedback, suggestions, or content submitted by users may be used by us without restriction, compensation, or obligation.

You are solely responsible for the legality and accuracy of your submissions.


11. Personal Information

Your submission of personal data is governed by our Privacy Policy.


12. Prohibited Uses

You are prohibited from using this site or its content for:

  • Unlawful activities
  • Fraudulent behavior
  • Intellectual property infringement
  • Harassment, abuse, or misleading conduct
  • Malware distribution or security interference

Violation may result in immediate termination of access.


13. Disclaimer of Warranties & Limitation of Liability

All services and products are provided “as is” and “as available”.

We do not guarantee uninterrupted, secure, or error free service.

To the fullest extent permitted by law, Nguyen Thi Thuy Van (flowersrainbow.com) shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our services or products.


14. Indemnification

You agree to indemnify and hold harmless Nguyen Thi Thuy Van (flowersrainbow.com) and its owner from any claims, losses, or damages arising from your violation of these Terms or applicable laws.


15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


16. Termination

We may terminate or suspend access to our services at any time for violations of these Terms. Obligations incurred prior to termination shall survive termination.


17. Entire Agreement

These Terms, together with all referenced policies, constitute the entire agreement between you and Nguyen Thi Thuy Van (flowersrainbow.com) and supersede any prior agreements.


18. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Vietnam, without regard to conflict of law principles.


19. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of the revised Terms.


20. Contact Information

For questions regarding these Terms & Conditions, please contact:

📧 [email protected]
📞 +84 (977) 736-8122