Nguyen Thi Thuy Van

✴︎Payment Policy

—01.03.25

1. Payment Requirement

All customers are required to complete full payment (100%) for their order, including applicable shipping fees and taxes (if any), before production or shipment begins.

Orders will not be processed, customized, or shipped until payment has been successfully authorized and received.

2. Accepted Payment Methods

We accept secure online payments through the following trusted payment providers:

  • PayPal
  • Stripe (Visa, MasterCard, American Express, and supported debit cards)

All payments are processed through encrypted and PCI-compliant payment gateways. We do not store or have direct access to your full payment details.

For more information about our payment partners, please visit:

3. Payment Authorization & Security

By placing an order, you authorize us to charge your selected payment method for the total order amount.

For security purposes, all transactions may be subject to:

  • Payment authorization checks
  • Fraud prevention screening
  • Address and identity verification

We reserve the right to cancel or suspend orders that appear fraudulent, unauthorized, or in violation of our Terms & Conditions.

4. Currency & Pricing

  • All prices on our website are displayed in U.S. Dollars (USD) unless otherwise stated
  • Your financial institution or payment provider may apply currency conversion fees or additional charges, which are outside of our control

5. Failed or Declined Payments

If a payment is declined or fails authorization:

  • The order will not be confirmed
  • Production will not begin
  • No products will be shipped

Customers are responsible for resolving payment issues with their bank or payment provider.

6. Chargebacks & Disputes

Before initiating a chargeback or payment dispute, customers are encouraged to contact us directly so we may assist and resolve the issue promptly.

Unauthorized chargebacks or disputes that violate our stated policies may result in order cancellation and restricted access to future purchases.

7. Refunds

All refunds, if applicable, are processed in accordance with our Refund & Returns Policy and will be issued to the original payment method only.

8. Contact Information

If you have questions regarding payments or billing, please contact us:

📧 [email protected]
📞 +84 (977) 736-8122