Nguyen Thi Thuy Van

✴︎ Privacy Policy

—01.03.25

1. Who We Are

This Privacy Policy describes how Nguyen Thi Thuy Van (flowersrainbow.com) – (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner in accordance with applicable data protection laws.

2. Personal Information We Collect

2.1 Device Information

When you visit the Site, we automatically collect certain information about your device, including but not limited to:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products viewed
  • Referring URLs or search terms
  • Interaction behavior with the Site

This information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – small data files stored on your device, often including an anonymous unique identifier
  • Log files – track Site activity and collect IP address, browser type, ISP, referring/exit pages, and timestamps
  • Web beacons, tags, and pixels – used to analyze browsing behavior and Site performance

You may learn more about cookies and how to disable them at:
http://www.allaboutcookies.org

2.2 Order Information

When you make or attempt to make a purchase through the Site, we collect certain information necessary to process and fulfill your order, including:

  • Full name
  • Billing address
  • Shipping address
  • Payment details (processed securely by third-party payment providers)
  • Email address
  • Phone number

This information is referred to as “Order Information.”

2.3 Definition of Personal Information

For the purposes of this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

3. How We Use Your Personal Information

We use the Order Information to:

  • Process payments and complete transactions
  • Fulfill orders and arrange shipping
  • Provide order confirmations, invoices, and customer support
  • Communicate with customers regarding their orders
  • Detect, prevent, and investigate fraud, unauthorized transactions, or abuse
  • Comply with legal, tax, accounting, and regulatory obligations

We use the Device Information to:

  • Screen for potential risk and fraud (including IP analysis)
  • Improve and optimize Site performance and user experience
  • Analyze usage trends and marketing effectiveness
  • Maintain Site security and system integrity

We only use your Personal Information where it is necessary for legitimate business purposes and in accordance with applicable laws.

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties only when necessary to operate our business, including:

You may opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information when required to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests, court orders, subpoenas, or legal processes
  • Protect our legal rights, property, business operations, or users

5. Behavioral Advertising

We may use your Personal Information to provide advertisements or marketing communications that may be relevant to you.

You may opt out of targeted advertising through the following services:

You may also visit the Digital Advertising Alliance opt-out portal:
http://optout.aboutads.info/

6. Do Not Track

Please note that we do not alter our Site’s data collection and usage practices in response to “Do Not Track” signals from browsers.

7. Your Rights (GDPR & International Users)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion, subject to legal and contractual obligations

To exercise your rights, please contact us using the details below.

Please note that your information may be transferred and processed outside of Europe, including in Canada, the United States, and other jurisdictions where our service providers operate.

8. Data Retention

We retain Order Information and related records for as long as necessary to:

  • Fulfill contractual obligations
  • Comply with legal, accounting, tax, and regulatory requirements
  • Resolve disputes, chargebacks, or fraud investigations

Unless legally required otherwise, personal data will be securely stored and protected against unauthorized access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with immediate effect.

10. Minors

The Site is not intended for individuals under the age of 15. We do not knowingly collect Personal Information from minors.

11. Contact Information

For questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Business Owner:
Nguyen Thi Thuy Van
(flowersrainbow.com)

Address:
Yen Vu, Duc Chinh,
Cam Giang, Hai Duong 170000,
Vietnam

Phone: +84 (977) 736-8122
Email: [email protected]

Business Partners:
Printify, Gelato, Printful, BurgerPrint, Merchize